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The emotional feelings associated with death are hard, troubling and strangely varied, ... The hospice is designed to provide a dignified death as you well know I'm sure. Obviously there is a combination of sadness and relief involves combined with awkwardness on behalf of the people around the loved ones. Death is the most sadly universal experience but we really don;t know how to behave.
I choose to read views like David's in the context of their intent. Obviously I don't how Jill was impacted but over all, it sounds like she's doing o.k. after a very hard time. I'm hopeful she's still o.k.

Got to admit, perhaps, it wouldn't comfort me tho.
Its hard though. When my dad died, my brother went busy. I got sentimental. His busyness bugged me emotionally. Indeed his perceived "coldness" was a factor in his divorce; his wife's father died shortly after. My brother's "coldness" pissed me off again when he casually mentioned they pulled the plug on my grandfather.
Peace and may you continue to navigate the Tao effectively.